• 83 Girven Rd, Mt Maunganui
  • 07 575 5009
  • admin@girvenfp.co.nz
  • Mon-Fri: 8-5pm

Patient Credit Terms & Conditions of Trade

The following Terms of Trade apply to services provided by Girven Family Practice to its patients. 


  1. Any changes to the Terms and Conditions of Trade need to be agreed to in writing by both parties.
  2. No staff member of Girven Family Practice may agree to any terms other than as written in this contract.
  3. Prices include/exclude GST unless otherwise stated.
  4. Prices quoted for services may be adjusted from time to time, and the customer hereby agrees to pay any such adjusted price, e.g. in instances where cost of goods increases, government surcharges increases, errors or omissions by Girven Family Practice or its representatives.
  5. Unless otherwise agreed, all services shall be paid for on the date of service.
  6. Payment shall be accepted in the form of cash, cheque, direct credit or direct debit.
  7. Where it is agreed that payment need not be paid on the day of service, it shall be paid by 20th of the month, following date of invoice.
  8. Girven Family Practice may withhold further provision of service where there is any outstanding amount due.
  9. Where patients are in breach of agreed payment terms, we may disclose this information to debt collection agencies and legal proceedings may follow. This may result in your name and address being entered into the Computer Bureau default listing which will have an impact on your credit rating.
  10. Interest may be charged on overdue accounts at a rate to be decided by Girven Family Practice from time to time.
  11. Costs incurred to recover outstanding monies will be charged to the customer.
  12. Termination of the contract may apply where there is non-payment without prejudice to any claims Girven Family Practice may possess.
  13. *The patient authorises Girven Family Practice to collect, retain and use personal information about the patient for the purposes of assessing the client’s creditworthiness. The patient authorises any other company or person to provide Girven Family Practice with any information of the type referred to above that may be requested of them. The Credit Reporting Privacy Code 2020 has been issued under the Privacy Act and provides specific rights in relation to personal credit information held by credit reporting agencies as per the Privacy Code at www.privacy.org.nz
  14. No goods supplied by Girven Family Practice may be returned for credit.
  15. Supply of goods for personal use will be covered by the Consumer Guarantees Act 1993.
  16. Variations to the Terms of Trade may occur from time to time, and Girven Family Practice will notify the patient by way of invoice – receipt of which shall be deemed to be acceptance by the patient.
  17. Girven Family Practice may disclose my personal information in order to provide credit references to other agencies that request them, and for debt collection, repossession, credit reporting and other similar purposes.
  18. Girven Family Practice agrees not to use or disclose any information more than is reasonably necessary in the circumstances for its genuine business purposes.

 * this clause to be used if credit check is to be carried out .Signed authority by patient must be obtained.